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Press 'pause'

How about this New Year's resolution for HOA boards: We'll remember to press that 'pause' button in our noggins before we blurt out words that will get us in a mess.

Hit 'pause' "when there's a barrage of homeowners' questions and commentary during a board meeting," according to the booklet, At Least Some PR. "Even PR professionals in pressure cooker moments of TV, radio and print media interviews are okay with an occasional pause -- a little dead air time -- to be sure they aren't releasing words head of thoughts."

(At Least Some PR available at Amazon Books)

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