"Diners Who Order 'Wild' Salmon Often Get Cheaper Substitute..." What does this CNBC story have to do with homeowner associations?
The story alleges deception. Winking and nodding. There's more of that all around, isn't there? In various businesses and organizations and even -- heaven forbid! -- in governments?
But this is more than just winking and nodding. It's about ignoring fundamentals. Let us repeat that...IGNORING FUNDAMENTALS!
Everyone -- homeowner and condo associations, included -- can be derailed basically by the same thing...ignoring fundamentals. That's what this is about.
For business firms, it's taking shortcuts that degrade quality and customer relations. What's more fundamental than quality? And ignoring fair, competitive pricing for products and services. What's more fundamental than fairness?
For HOAs and condo associations, it's ignoring governing documents. And getting sloppy with numbers -- a.k.a association finance. Prudently and thoughtfully managing the money homeowners pay into their association is a fundamentally important fundamental.
And with neighbor relations in mind, everyone communicating association information -- people serving on Boards and committees, and property managers -- needs to communicate thoughtfully and carefully.
With fundamentals in mind, the volunteers and professionals entrusted with leading associations might have the best shot at staying on track. And just as important...getting things right.
(At Least Some PR)
The story alleges deception. Winking and nodding. There's more of that all around, isn't there? In various businesses and organizations and even -- heaven forbid! -- in governments?
But this is more than just winking and nodding. It's about ignoring fundamentals. Let us repeat that...IGNORING FUNDAMENTALS!
Everyone -- homeowner and condo associations, included -- can be derailed basically by the same thing...ignoring fundamentals. That's what this is about.
For business firms, it's taking shortcuts that degrade quality and customer relations. What's more fundamental than quality? And ignoring fair, competitive pricing for products and services. What's more fundamental than fairness?
For HOAs and condo associations, it's ignoring governing documents. And getting sloppy with numbers -- a.k.a association finance. Prudently and thoughtfully managing the money homeowners pay into their association is a fundamentally important fundamental.
And with neighbor relations in mind, everyone communicating association information -- people serving on Boards and committees, and property managers -- needs to communicate thoughtfully and carefully.
With fundamentals in mind, the volunteers and professionals entrusted with leading associations might have the best shot at staying on track. And just as important...getting things right.
(At Least Some PR)
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