HOA Strategic

"Diners Who Order 'Wild' Salmon Often Get Cheaper Substitute..." What does this CNBC story have to do with homeowner associations? The story alleges deception. Winking and nodding. There's more of that all around, isn't there? In various businesses and organizations and even -- heaven forbid! -- in governments? But this is more than just winking and nodding. It's about ignoring fundamentals. Let us repeat that... IGNORING FUNDAMENTALS! Everyone -- homeowner and condo associations, included -- can be derailed basically by the same thing...ignoring fundamentals. That's what this is about. For business firms, it's taking shortcuts that degrade quality and customer relations. What's more fundamental than quality? And ignoring fair, competitive pricing for products and services. What's more fundamental than fairness? For HOAs and condo associations, it's ignoring governing documents. And getting sloppy with numbers -- a.k.a associa...

When a newspaper headline begins with the words..." Compromise reached ," and the news involves a homeowners association, that's positive and constructive. Especially since HOA news is often negative. The article is about a compromise involving the display of religious holiday symbols. A board member for the HOA is quoted in the article: "This is a celebration of good will." Maybe from reading the article, people will have a more positive opinion of HOAs. As the author of At Least Some PR writes about a variety of community association issues, "The objective is to achieve an amicable resolution" of situations.

by the author of At Least Some PR What if you hear something or someone described as a real pisser?   In dictionaries, pisser has two totally contradictory meanings. Pisser can describe something that's very unpleasant or something extraordinary. So if you happen to use pisser to describe something extraordinary, in all likelihood someone will have the word's other meaning in mind. Communication is complex. It's not an exact science. Sometimes it's precise. Sometimes it's clumsy. Now think about everyone communicating HOA information. Volunteers on HOA boards. Property managers. Sometimes vendors doing HOA work. Hopefully what they're communicating is precise. But what if it's clumsy? Organizations like HOAs are vulnerable to problems caused by communication. Problems are costly. They soak up time. A real pisser of a problem, requiring hours of your property manager's time and maybe legal counsel can be real costly. Maybe communication i...